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Shipping & Returns

SHIPPING INFORMATION

For domestic shipping, we use JNE service, which you can choose the types of service according to your needs. It takes about 1-2 working days to ship around Jakarta and 2-5 working days to other cities in Indonesia.

We do not guarantee all goods will be received on regular time, since there might be some problems happened, such as the address cannot be found or there are no receiver on the destination address at the time goods are arrived.

But we will make sure all goods will be arrive to your destination address. If you find problem on the delivery process, you can directly contact us.

We will deliver your purchased item(s) once we have received invoiced full amount transfer. Please note that we are unable to ship if problems occurred regarding the payment.

RETURN POLICY

Please kindly understand that we are unable to accept your return request for mistakes made by the courier.

Please record your unboxing process so we can process your complains with proof.